The candidate was selected Global President of Operations with Hyatt Hotels Corp. (NYSE: H) in August 2014. In this role, he leads and develops Hyatt’s shared operation services organization known as the Global Operations Center (GOC) and is responsible for the successful operation of Hyatt’s hotels globally. The candidate is also responsible for ensuring operating efficiency in the roll-out of new innovations, unifying the company’s global operations, and overseeing the company’s information technology resources, worldwide sales organization and call centers. The Group Presidents for each of Hyatt’s three regions report to The candidate. Prior to his current role, he was Executive Vice President, Group President – Global Operations Center. From January 2006 through September 2012, he served as Chief Operating Officer – North America. In that role the candidate was responsible for the management of Hyatt’s full service hotels and resorts as well as the Hyatt Place and Hyatt House brands in the United States, Canada and Caribbean. In addition, he oversaw Hyatt Residential Group, Inc. (formerly Hyatt Vacation Ownership, Inc.) and the Franchise Owner Relations Group, which supported both full service and select service and extended stay franchisees. He also oversaw various corporate functions for North America, including sales, human resources, product and design, rooms, food and beverage and engineering. Since joining Hyatt in 1981, the candidate has served in a number of other senior positions, including Executive Vice President – North America Operations and Senior Vice President of Sales, as well as various managing director and general manager roles.
Hyatt Hotels Corp. (NYSE: H) is one of the world’s top operators of luxury hotels and resorts. The company has about 700 managed, franchised, and owned properties in more than 55 countries. Its core Hyatt Regency brand offers hospitality services targeted primarily to business travelers and upscale vacationers. The firm’s hotel chains include the upscale, full service Hyatt, Grand Hyatt, and Andaz brands, as well as Park Hyatt (luxury) and Hyatt Place (select service). Hyatt also operates resorts under the names Hyatt Zilara and Hyatt Ziva and the company’s Hyatt Residence Club sells timeshare properties. Revenue: $4.4 billion.
Candidate ID: 117806